FAQ
Asked. Answered.
The questions we hear most, answered directly.
The product
What’s included?
Everything, built from one profile: an email signature, a hub page at youhostd.link/your-handle, an inquiry landing page, a private feedback page, branded quotes your customers can accept online, an online booking page, and referral tracking. Plus the hosting, the brand palette generated from the logo or photo you upload, and ongoing maintenance. It all works from the same profile data — update once, it propagates. See how it compares to running separate tools →
Who is this for?
Anyone running a small business who needs a professional online presence without becoming their own web developer, designer, and content marketer. If you’ve been sending prospects to a half-finished website, a generic link-in-bio page, or a social profile that wasn’t built for evaluation — this gives you a real place to send them to instead.
Do I need a website to use this? What if I already have one?
No website needed. Your hub page replaces the function most people use a website for — a single place that represents you to a prospect. If you already have a website, your hub can complement it or replace it. Many customers use their hub as a mobile-friendly prospect-facing page while keeping the full website for clients and SEO. Some let the hub take over entirely. Your call.
Pricing
Are there any setup fees or extras I’m not seeing?
No. The $29 a month is the only thing you pay. No setup fee, no per-service charge, no surprise upgrade required to access anything.
What happens to my price if I’m already a customer when you add new services?
You get them at the same $29 a month. If we add more services down the line, existing customers don’t pay more.
Setup
Do I need to know HTML or code anything?
No. You fill out a profile, upload an image or logo, and we generate everything. Install guidance for your email signature lives in your portal — currently a complete walkthrough for Gmail, with Outlook and Apple Mail guides on the way.
How does my email signature actually get installed?
From your portal, you click “Copy signature” in the Sign’d panel. This copies your fully rendered signature, ready to paste into your email client’s signature settings. Once installed, every email you send carries it. The Gmail install guide lives in your portal; Outlook and Apple Mail guides are coming.
Cancellation and preservation
What happens if I cancel?
Everything in your suite goes inactive at the end of your current billing period. Your files are preserved for 90 days. Within that window, you can resubscribe and everything comes back. After 90 days, files are permanently deleted.
What if I come back later? Will my hub still work?
Within 90 days of cancellation — yes. Resubscribe and everything reactivates as it was. After 90 days, you can start fresh, but the original files won’t be there.
Can I get my data out before I cancel?
Yes. Your profile information and inquiry history download from your portal as standard files you can open in Excel or any spreadsheet app. Everything in your suite is tied to the subscription and stops working after cancellation — it’s the service you were paying for, not files you take with you.
Security and data
What do you do with my prospect’s data?
Nothing except deliver it to your inbox. Inquiry submissions are routed to your email and stored in your portal for audit. We don’t aggregate them, share them with third parties, or use them to build other products.
Is my profile data secure?
Yes. Profile data is stored on encrypted infrastructure and served over HTTPS. We don’t sell it, we don’t share it with third parties.
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